PRIVACY POLICY

1. INFORMATION WE COLLECT

Personal Information

When you register and use our platform, we collect the following personal information:

• Identity Information: Full name, date of birth, address, and government-issued ID
• Contact Details: Email address, mobile number, and residential address
• Financial Information: Bank account details, UPI ID, and transaction history
• Investment Data: Investment preferences, portfolio details, and transaction records
• KYC Documents: Identity verification documents as required by law
• Referral Information: Details about users you refer and your referral earnings

Technical Information

We automatically collect technical data to improve our services:

• Device Information: IP address, device type, operating system, and browser details
• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Cookies & Tracking: Session tokens, preferences, and analytics data
• Location Data: General location based on IP address (not precise GPS)
• Security Logs: Login attempts, security events, and suspicious activities

2. HOW WE USE YOUR INFORMATION

Primary Uses

We use your information for the following purposes:

• Platform Services: Provide and maintain our investment platform
• Account Management: Create, verify, and manage your account
• Investment Processing: Process investments, calculate returns, and manage withdrawals
• Referral Program: Track referrals and calculate commission earnings
• Communication: Send important updates, notifications, and support responses
• Compliance: Meet legal and regulatory requirements
• Security: Detect fraud, prevent unauthorized access, and ensure platform security
• Analytics: Improve our services and user experience

Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide services you've requested
• Legal Compliance: To meet regulatory requirements
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications (where required)

3. DATA SHARING AND DISCLOSURE

When We Share Your Information

We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who help us operate our platform
• Payment Processors: To process transactions and withdrawals
• Legal Requirements: When required by law, court order, or regulatory authorities
• Business Transfers: In case of merger, acquisition, or sale of assets
• Fraud Prevention: To prevent fraudulent activities and protect users

4. SECURITY MEASURES

How We Protect Your Data

We implement industry-standard security measures:

• Encryption: 256-bit SSL encryption for all data transmission
• Secure Storage: Encrypted databases with access controls
• Authentication: Multi-factor authentication and secure password requirements
• Monitoring: 24/7 security monitoring and threat detection
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular security training for all staff members
• Data Backup: Regular encrypted backups with disaster recovery plans

Incident Response

In the unlikely event of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required
• Take immediate steps to secure the breach
• Provide detailed information about the incident

5. YOUR PRIVACY RIGHTS

Your Rights Include

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Remove consent for optional processing

How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@2xangel.com or through your account settings. We will respond within 30 days.

6. COOKIES AND TRACKING

Types of Cookies We Use

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Measure and improve platform performance

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

7. DATA RETENTION

How Long We Keep Your Data

• Account Data: While your account is active plus 7 years after closure
• Transaction Records: 10 years for regulatory compliance
• Communications: 3 years from last interaction
• Security Logs: 2 years for security purposes
• Marketing Data: Until you opt out or 3 years of inactivity

8. THIRD-PARTY LINKS

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. CHILDREN'S PRIVACY

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers.

11. POLICY UPDATES

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Continued use of our services constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

Privacy Team

• Email: privacy@2xangel.com
• Support: Available through your account dashboard
• Response Time: Within 48 hours for privacy inquiries
• Address: 2xAngel Privacy Team, India

13. GOVERNING LAW

This Privacy Policy is governed by the laws of India. Any disputes will be resolved in Indian courts.